Hello!
Staying ahead in your practice means leveraging the right tools to enhance patient experience and streamline operations. I want to share a couple of exciting features within the Practice Suite that have revolutionized how I manage my staff-less practice. These tools not only save time but also maintain a professional, patient-centered approach.
QR Codes: Simplifying Check-Ins and Engagement 💜
One of the most impactful features I've been exploring is the ability to create custom QR codes. Imagine a tool that allows patients to check in simply by pointing their smartphones at a QR code outside your office door. No need for staff to manage this process—patients are automatically logged in, and you can easily see who’s checked in, enabling you to focus on providing care. Creating these QR codes is straightforward. In the Practice Suite, you can generate a QR code for any website or specific function, like directing patients to your Facebook group or website. The key is to make sure your QR code is well-branded and leads to a clear call to action. Whether it's a social media page or a patient portal, clarity is crucial—your patients should know exactly what to do when they scan the code. For example, I created a QR code that directs patients to my practice’s Facebook group. I customized it with my practice’s signature color (a vibrant hot pink) and added an image for a personal touch. This QR code can be placed anywhere—on your website, in emails, or even printed materials—making it an easy and effective way to engage with patients.
Automation with Chat Widgets: Engage Patients Instantly ⭐️
Another powerful tool in the Practice Suite is the chat widget. This feature allows you to capture and respond to patient inquiries in real time, even if you're busy with other tasks. Here's how it works: when a patient visits your website and uses the chat widget, their information is immediately logged, and you can set up automated responses. These automations can be anything from an instant text message to a follow-up email, ensuring that no patient inquiry goes unanswered. The beauty of this system is its ability to consolidate all interactions with a patient—whether it’s a Facebook message, an email, or a phone call—into a single, comprehensive record. This not only helps you keep track of patient communication but also ensures a seamless and professional follow-up process. For instance, if a new patient reaches out via Facebook, the Practice Suite can automatically log this interaction and allow you to respond promptly and professionally, all while maintaining HIPAA compliance. The ability to manage all these communications in one place is a game-changer, especially for those running a busy or staff-less practice.
Try It for Yourself: Start Growing Your Practice Today
These are just a couple of the tools within the Practice Suite that have been instrumental in helping me manage my practice more efficiently. The best part? You don’t have to go it alone. We're offering a special opportunity to join us in exploring these tools. Spend a month with us, and we’ll help you get everything set up so you can start reaping the benefits immediately!

Love love,
​Dr. Jodi

Hello! 💖
Running a practice can often feel overwhelming, especially when it comes to balancing patient care with the business side of things. But what if there were tools that could help you streamline your operations, protect your time, and allow you to focus on what truly matters—providing excellent care? In my latest live session, I dove into this very topic, sharing some incredible tools that can make a real difference in your practice.
Embracing Automation Without the Overwhelm
My mission is to provide my community with practical tools and tips that make running a practice more efficient and joyful. Whether you're tech-savvy or just getting started with automation, these tools can help you streamline your operations, either with minimal staff or even without staff, allowing everyone to focus on their strengths.
The Power of a Chat Widget on Your Website
One of the simplest yet most effective tools you can implement is a chat widget. This little addition to your website can be a game-changer. Even if your site is a simple one-page setup, having a chat widget allows potential patients to reach out easily. Here's how it works:

• Immediate Engagement: When someone visits your website, they can click on the chat widget, enter their details, and send you a message.
• Centralized Communication: All these messages land in one place—your practice suite. This suite consolidates all your communication channels (text, email, social media, etc.) into one HIPAA-compliant platform.
• Automated Responses: You can set up automated responses to these messages. For example, if someone sends a message through the chat widget, you can automatically send a text, email, or even a voice message back, keeping the conversation going and making sure no inquiry falls through the cracks.
  

Voicemail Message Funnel: Taking Calls to the Next Level​
The second tool I discussed is a voicemail message funnel, an innovation that turns your voicemail into a powerful engagement tool. Here's how it works:

• Direct Calls to Action: When someone calls your practice, they hear a voicemail that directs them to the resources they need, without requiring your immediate involvement.
• Automated Follow-Up: If the call isn’t answered, an automated text message is sent, acknowledging the call and offering further assistance via text. This not only saves time but also sets clear communication expectations with your patients.

The Impact of Automation on Your Practice
Imagine how these two tools—missed call text-back and a chat widget—could change the way your practice operates. If you have staff, these tools can protect their time, allowing them to focus on their core responsibilities. If you're running a practice solo, these tools can take some of the burden off your shoulders, giving you more time to do what you love. Incorporating automation into your practice doesn't have to be overwhelming. By starting with simple, effective tools like a chat widget and a voicemail message funnel, you can streamline your operations and focus more on providing excellent patient care. My hope is that by sharing these tools, I can help you make your practice run more smoothly, freeing you up to do what you do best—making the world better with great care.

​Check out the Staffless Practice Facebook Page for more info! 

Check out the Livestream here:

Love love, 
​Dr. Jodi

Hello!
A common question I receive is how to implement a recall program without staff. As a pediatric and prenatal chiropractor, I value maintaining a personal connection in my automation. 

Here’s how you can create an effective recall program:

• Weekly Wellness Texts: Every Sunday afternoon, I send a personal, encouraging text to all active practice members, reminding them of my availability for the week. 
• Monthly Reports: Once a month, pull an unscheduled patient report from your EHR program, tag these patients, and set up a sequence of actions based on their responses. 
• Initial Contact: Tag patients who haven’t scheduled recently. Send a text asking them to respond with a 1 to schedule, a 2 to continue their break, or a 3 to be removed from the list. 
• Follow-Up Actions: Based on their responses, set up automated follow-ups. A 1 triggers a link to your scheduling page, a 2 starts an educational sequence, and a 3 begins a nurturing sequence. 
• Consistent Engagement: Engage with non-responders a week later with a second follow-up text, maintaining a balance between connection and respect. 

By thoughtfully embracing automation, you can focus on what truly matters: providing exceptional care to your practice members.