 Today, I’m excited to dive into our Practice Reactivations Bootcamp and discuss a key aspect of running a successful practice: reactivating and maintaining connections with your patients. As practitioners, we understand that life gets busy—especially during certain times of the year like school season—and it’s easy for patients to deprioritize their self-care. But that’s where we come in. For almost 25 years, I’ve seen firsthand how patients, even those who’ve been with us for years, can get overwhelmed and neglect their regular care. Sometimes, all they need is a little nudge. It used to be that we’d make phone calls or send letters, but these days, we have a much faster and more efficient way to reconnect with patients: automation. That’s why I developed the Practice Suite, a system that takes less than 10 minutes a week to manage your recall program, even for practices seeing hundreds of patients weekly. This is perfect for practices that want to cut admin work while ensuring no one slips through the cracks when life gets hectic. Why Recalls Are Essential A recall or reactivation system is vital because it helps you stay connected with patients when life inevitably takes over. It allows you to provide that essential "check-in" without you needing to personally reach out every time. This level of care strengthens your relationship with your patients and keeps them engaged with their wellness journey. Whether you have a boutique-style practice or a larger one, having a recall system in place ensures that your patients get the care they need, even when they’re too busy to think about it. The Power of Automation Our Practice Suite is designed to simplify your practice by automating key tasks like recalls, nurturing new leads, and following up with current patients. By consolidating all patient communications—whether it’s through social media, email, or text—into one simple platform, you can manage your practice more efficiently without hiring additional staff. This system doesn’t replace your EHR but works alongside it. From social media to text messages, email blasts to even voicemail and fax, Practice Suite helps you connect with patients before, during, and after their visits, all while ensuring HIPAA compliance. We protect your time, energy, and money—and that of your patients, too. Recalls Made Easy Our recall workflow is one of six core automations in the Practice Suite. It’s designed to seamlessly keep in touch with patients in a way that’s easy for both you and them. For example, rather than waiting for a patient to call to book an appointment, you can send a simple text. They can respond with a single digit to confirm or reschedule. This reduces friction and ensures you’re always at the top of their mind when it comes to their self-care. In our Practice Reactivations Bootcamp, we’ll show you how to build this system in just three weeks. By the end of the boot camp, you’ll have a fully functioning recall system that runs almost entirely on autopilot. Let’s Simplify Your Practice Together If you're ready to streamline your practice, protect your time, and give your patients the care they deserve, join us in the Practice Reactivations Bootcamp. We’ll show you exactly how to set up an effective recall system that will keep your patients coming back, even when life gets busy. Drop me a message below if you're interested or want more details, and let’s make your practice run smoother, together! Check out the full video here:Sending love,
Dr. Jodi
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 Hello, practitioners! I’m Dr. Jodi Dinnerman, the founder and creator of Staffless Practice. My mission is simple: to help you cut admin time in half while doubling patient visits—without wasting time on what doesn’t work. One key to success? Knowing when to implement a system versus hiring more staff. The Power of Systems Over People Too often, practitioners think they need more staff to handle admin tasks, when in reality, a system would be more efficient. Use automation for the routine tasks, and save your team’s talents for the personal connections that matter most with your patients. Automation shines in areas like:
Reactivation Automation: A Game-Changer Let’s dive into my two favorite automations for reactivations—what we also call "recalls." Reactivating patients who have fallen off the schedule doesn’t have to be complicated or time-consuming. Here's a strategy that works wonders:
Voicemail Drops and Emails for a Personal Touch To make the process even smoother, we use voicemail drops and emails as part of the recall system. A voicemail drop is a pre-recorded message that pops up on the patient’s phone without their phone ringing. It might say something like, “Hey, it’s Dr. Jodi! I just sent you a text—please respond when you get a chance.” Pair that with a follow-up email, and all roads lead back to that text message, creating multiple gentle nudges that encourage reactivation. Using Automation Workflows in Your Practice Suite One of the best tools I use is Practice Suite. This all-in-one platform allows you to manage texts, emails, and even social media messages from one dashboard. By setting up an automated workflow, you can tag patients for recalls, and the system handles the rest—emails, texts, and voicemail drops—all based on how patients respond. You can even schedule follow-ups if they choose to take a break from care. The Beauty of Simplicity This system frees up your time and energy while keeping your patients engaged. Imagine how easy it is for your patients to respond with a quick text and get back on your schedule. Protect your time and theirs, while maintaining a high level of care and connection. Join Our Reactivation Bootcamp If you want to master your reactivation process, we’re starting a Reactivate Your Patients Bootcamp in October! We’ll walk you through setting up your recall system step-by-step, so you can “set it and forget it.” To join, just drop “Bootcamp” in the comments or message me directly. With the right systems in place, you can spend less time on admin work and more time doing what you love: providing excellent care for your patients. Watch the full video here:Let’s make your practice more efficient and joyful, together!
Love love, Dr. Jodi  Hey, practice owners! Today, I'm sharing my top tool for growing a chiropractic practice with efficiency and joy—two essentials for any thriving business. Let me introduce you to the concept of the Flywheel! What is the Flywheel? 🤔 The flywheel represents a continuous cycle of nurturing your practice members through various offers, each step building on the previous one. It’s about creating a seamless journey that makes your patients feel valued and understood at every stage. This approach not only helps you grow your practice but ensures you do it with ease. The Perfect Practice Member 🎯 First things first—you need to get clear on who your perfect practice member is. This is the person your practice is built for. They should walk into your office and feel like, "Wow, this place was made for me!" Knowing your ideal client makes all your efforts more effective. Building Your Flywheel: Step by Step 📈 Offer One: The Freebie 🎁 Start by offering something free that’s valuable to your audience. This could be: A 12-step guide to improved flexibility after pregnancy A free Facebook group for local moms An ebook on how to prevent injuries while staying active This is where you begin nurturing your community. Offer Two: The Low Ticket Item 💸 Now that they’ve engaged with your free offer, it’s time for something affordable—under $100. Think:
Set It and Forget It 🛠️ The beauty of the flywheel is that it’s automated. You can set up workflows that guide your clients from offer to offer, using texts, emails, and even voicemail drops to keep them engaged. Imagine setting up a system that runs itself while you focus on providing excellent care! 💆♂️💻 Protect Your Time & Energy ⏳ Most of us are juggling so many tasks, from patient care to managing the business. The flywheel helps protect your time, energy, and money—not just for you but also for your practice members. You’re able to deliver a consistent experience without feeling overwhelmed. Ready to Workshop Your Flywheel? 💡 We’re holding a Flywheel Workshop this Thursday in the Staffless Practice Club! If you want to create your own flywheel, join us! The club is $89 a month, but you can get a free month to check out this workshop. Just drop the word "club" below to join. Let’s make your practice work for you, not the other way around! ❤️ Check out the full video:Love love,
Dr. Jodi  Hello! As practitioners, we're often faced with the challenge of expanding our practice without the support of a dedicated team. Whether by choice or circumstance, operating without staff doesn't mean you can't continue to grow and serve your ideal clients effectively. By leveraging the right systems and strategies, you can attract, nurture, and retain clients—all on your own. The A-Frame System of Staffless Practice Before diving into specific strategies, it's essential to understand the foundational framework that supports a staffless practice. The A-Frame System comprises four key components:
Acquiring the "Yes" Without Staff The goal is to move potential clients from interest to commitment seamlessly. Traditionally, this might involve staff members handling outreach, scheduling, and follow-ups. However, by relying on systems instead of people, you can achieve the same results more efficiently. Common Pitfall to Avoid: Don't try to fit a square peg into a round hole. This means recognizing when a system can replace a task typically assigned to a person, and vice versa. Misalignment can lead to inefficiencies and missed opportunities. Strategies for Success
Even in a staffless practice, the human element is irreplaceable once a client decides to engage with your services.
Watch the full video here:Love love,
Dr. Jodi  Hello! As a chiropractic practice owner, the need for structure is inevitable. After a deep discussion with one of my coaches about the cycle of sales and marketing, it became clear that our efforts in the practice needed a more organized approach. This realization led to the birth of what we now call the A-Frame System for the Staffless Practice. What is the A-Frame System? 💖 The A-Frame System is a structured approach to managing and growing your practice by focusing on four key pillars: Attract, Acquire, Align, and Adapt. This system not only provides a framework for how we interact with potential patients but also guides our internal processes to ensure we deliver the best possible care.
Why the A-Frame System? You might be wondering, “If I have staff, how does this apply to me?” The Staffless Practice doesn’t mean no staff; it means having a lean, efficient team where everyone is working within their lane of genius. The A-Frame System helps streamline processes so that each team member can focus on what they do best, ultimately leading to better patient care and a more sustainable practice. Bringing It All Together The A-Frame System is more than just a framework; it’s a cadence that guides our efforts each month. By focusing on one aspect of the system each week, we can ensure that our practice is consistently attracting the right people, acquiring their commitment, aligning their care, and adapting to changes. This structured approach not only improves patient outcomes but also creates a more organized, efficient, and fulfilling work environment. Whether you’re looking to grow your practice, enhance your patient care, or simply bring more structure to your operations, the A-Frame System offers a clear path forward. I invite you to explore how this system can be applied in your world—be it in your practice, your personal life, or any other area where you seek growth and improvement. This system is something I'm deeply passionate about, and I’m excited to share it with you. Stay tuned for more insights, and as always, thank you for being part of this journey with me. Watch the video here:Love love, Dr. Jodi |
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